Privacy Policy
Last Updated: July 6, 2026
Entity Information
MAB
Operated by MAB General Trading (Pvt) Limited
Website: https://mab-gaf-sd.org
1. Introduction
MAB General Trading (Pvt) Limited, operating under the brand MAB ("MAB", "we", "us", or "our"), is a Pakistan-based strategy, communications, and IT consultancy headquartered in Islamabad. We are committed to protecting the privacy of visitors to our website and clients who engage with our services.
This Privacy Policy explains how we collect, use, store, protect, and, where applicable, delete personal information obtained through our website and business operations. By accessing or using our website, you agree to the terms described in this policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Information you provide directly
- Name, job title, and organization
- Email address and phone number
- Postal or office address
- Content of messages submitted through contact forms, inquiries, or correspondence
- Information shared in the course of proposals, tenders, or project engagements
2.2 Information collected automatically
- IP address and general location data
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use collected information for purposes including:
- Responding to inquiries and providing requested information about our services
- Preparing and managing proposals, contracts, and client documentation
- Administering projects undertaken with government, development-sector, or private clients
- Improving our website functionality and user experience
- Sending updates, newsletters, or marketing communications (only where consent has been given)
- Complying with legal, regulatory, and contractual obligations
- Maintaining internal records for business, audit, and reporting purposes
4. Legal Basis for Processing
We process personal data on the following grounds:
- Consent – where you have voluntarily provided information (e.g., via a contact form or newsletter sign-up)
- Contractual necessity – where processing is required to deliver services under a client agreement
- Legal obligation – where processing is required under applicable Pakistani law or regulatory requirements
- Legitimate interest – where processing supports our legitimate business operations, provided this does not override your rights
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable core website functionality
- Analyze website traffic and usage patterns
- Improve content and user experience
You may disable cookies through your browser settings; however, this may affect certain website features.
6. Sharing and Disclosure of Information
We do not sell or rent personal information. We may share information with:
- Employees and authorized personnel who require access to perform their duties
- Government and development-sector partners where required for joint project execution (e.g., NADRA, GIZ, PSPA, SRSO/NSER)
- Legal or regulatory authorities, where disclosure is required by law
We do not share personal data with third parties for their independent marketing purposes without your explicit consent.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include restricted access controls, secure storage systems, and confidentiality obligations for staff and contractors. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Meet contractual, legal, tax, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
Retention periods vary depending on the nature of the data and the applicable engagement (e.g., project records tied to government or development-sector contracts may be retained for periods specified by the relevant client or regulatory requirement).
9. Data Deletion
9.1 Right to Request Deletion
You may request the deletion of your personal information held by us, subject to the exceptions outlined below, by contacting us using the details in Section 12.
9.2 How We Process Deletion Requests
Upon receiving a verified deletion request, we will:
- Confirm your identity to prevent unauthorized deletion requests
- Remove or anonymize the requested personal information from our active systems within a reasonable timeframe (typically within 30 days)
- Notify relevant third parties who process data on our behalf, where applicable
9.3 Exceptions to Deletion
We may retain certain information despite a deletion request where necessary to:
- Comply with legal, regulatory, tax, or audit obligations
- Complete a contract or transaction already in progress
- Resolve disputes, enforce agreements, or defend legal claims
- Maintain records required under government or development-sector project agreements
9.4 Automatic Deletion
Where feasible, we periodically review stored data and delete or anonymize information that is no longer required for the purposes described in this policy.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (see Section 9)
- Withdraw consent where processing is based on consent
- Object to certain types of processing, including direct marketing
- Request a copy of your data in a portable format, where applicable
To exercise any of these rights, please contact us using the details below.
11. Children's Privacy
Our website and services are intended for business and professional use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Contact Us
If you have questions about this Privacy Policy, or wish to exercise your rights regarding your personal data, please contact us at:
MAB General Trading (Pvt) Limited
(MAB)
Islamabad, Pakistan
Email: contactus@mab.gaf-sd.org
Phone: +92 (51) 613590 / +92 (305) 5107000
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.